Privacy Policy

This Privacy Policy explains how PROCIRO LLC (“PROCIRO”, “we”, “us” or “our”) collects, uses and protects personal data when you visit www.prociro.com (the “Website”) or get in touch with us. We are committed to handling your data responsibly and only for the purposes described here.

1. Data we collect

We only collect data you choose to share or that is needed to operate the Website:

• Contact & project details you submit through our contact form — such as your name, email address, company, phone number (optional), project type, budget, timeline and message.
• Scheduling data when you book a call (handled by Cal.com), such as your name, email and selected time.
• Usage & device data collected automatically for analytics — such as pages viewed, approximate location, browser and device type, and similar technical information.

2. How we use your data

• To respond to your enquiry and provide the requested information or services.
• To schedule, prepare for and hold strategy calls.
• To operate, secure and improve the Website and our services.
• To comply with legal obligations.

3. Legal basis (GDPR)

Where the EU/UK General Data Protection Regulation applies, we process your data based on your consent (e.g. analytics cookies), the performance of a contract or pre-contractual steps you request (e.g. responding to your enquiry), and our legitimate interests in running and improving our business.

4. Cookies, analytics & advertising

We use Google Tag Manager and associated analytics tags, and the Meta Pixel (Facebook/Instagram), which may set cookies and collect usage data to understand how the Website is used and to measure and improve our advertising. You can control cookies through your browser settings and your Meta ad preferences. Analytics data is used in aggregate and helps us improve the Website.

5. Service providers we share data with

We share data only with trusted providers that help us run the Website and our services:

• Vercel — website hosting and content delivery.
• Google Tag Manager / Google Analytics — website analytics.
• Meta Platforms (Meta Pixel) — advertising measurement and retargeting.
• Cal.com — appointment scheduling.
• Zoom — video meetings for booked calls.
• Resend — delivery of contact-form emails to us.
• Google Sheets — internal record of enquiries and bookings.

These providers process data on our behalf and are bound by their own privacy and security commitments. We do not sell your personal data.

6. International transfers

Some providers may process data outside your country, including in the United States. Where required, such transfers are covered by appropriate safeguards (for example, Standard Contractual Clauses).

7. Data retention

We keep personal data only as long as necessary for the purposes above or as required by law, after which it is deleted or anonymised.

8. Your rights

Depending on your location, you may have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, to data portability, and to withdraw consent. To exercise any of these rights, please contact us via the contact page on our Website.

9. Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse. No method of transmission over the internet is fully secure, but we work to keep your information safe.

10. Children

The Website is intended for businesses and is not directed at children under 16. We do not knowingly collect data from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest version.

12. Contact & data controller

For any privacy question or request, please reach us through the contact page on our Website. The data controller is PROCIRO LLC, 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, USA.